bolla.online / David Bolla / Zephyr Scale tooling training and process optimisation Zephyr Scale tooling training and process optimisation September 1, 2021 [Telecommunications][Process Optimization][QA Consultant][JIRA Confluence Zephyr] Led training sessions to optimise Zephyr Scale processes and usage across the test team. Client adopted the tool as their primary test management platform following the training engagement.