This newsletter is a rare combination of thought-provoking professional insight and an honest, human tone. If you are looking for polished solutions and exact answers, look somewhere else because rather asks questions (the right ones), and encourage you to look at quality from a different angle. Some of the thoughts that you encounter in the newsletter may go deep, but for me the real strenght is that it both brings structure and still challenge assumptions. Give this newsletter a chance, it may change (or at least challenge) a lot of things in your head.